26-27 Season Ticket FAQ

26-27 Season Ticket/Playoff Refund FAQ

Q: I purchased Game 4 & 5 on Ticketmaster, how will I receive my refund? 

A: Ticketmaster canceled the games and will be issuing refunds to the card used in your original purchase. This may take a few business days to post to your account. 

Q: I purchased Game 4 & 5 through your office, will I be refunded? 

A: Yes! We will be applying refunds as a credit on your account toward your 26-27 Season Ticket purchase. If you are not purchasing Season Tickets, then we can write a check for your refund. Checks will be ready for pick up at our office on May 12. 

Q: I am a current Season Ticket holder, when can I renew my seats? 

A: Season ticket renewals will begin on May 7. 

Q: How long do I have to make a payment and secure my current seats? 

A: A $50 per seat deposit is due by June 12. 

Q: When does my final payment need to be completed for my Season Tickets? 

A: Your balance must be at $0 by October 1. 

Q: I am not a current Season Ticket holder, but the seats I’d like to purchase are not currently taken. Do I still need to wait until June 22?

A: If the seat is not currently taken, you can secure your seats as early as May 7, you do not need to wait until June 22. 

Q: How do I get season tickets?

A: Email tickets@rdragons.com or stop by the office during business hours. 

Q: How do I pay for my season tickets?

A: You can utilize our online platform to pay, https://dragons.isportstix.com or stop by the office to take care of your payment in person. (Contact tickets@rdragons.com if you need iTix login information.)

Q: How does the payment plan work?

A: Your total balance will be split into 4 monthly payments. All payments must be made by October 1.

Q: What perks do I get with being a season ticket holder?

A: In previous years, perks include buddy passes, merch discounts, exclusive player events, early access into the Civic Center on game days, and more.

Q: When will the 26-27 game schedule be released? 

A: We will release the schedule once the league finalizes dates. You will find the full schedule on social media and our website rdragons.com.